Delete Your Account

You can delete your VibeWell account — operated by Wrenford Labs — at any time, in the app or by email. Deleting your account is permanent and includes your journal.

Delete in the app

1. Open VibeWell and go to Settings.
2. Tap Account, then Delete Account.
3. Review what will be deleted, then confirm with Delete Permanently.
4. You’ll see a confirmation in the app, and your account is signed out on all devices.

Export first if you need it: if you want a copy of your history — for example a report for your doctor — generate and save the export before deleting. After deletion, your entries cannot be recovered.

Deleting your account does not cancel your subscription. Cancel VibeWell Pro separately in App Store / Play Store subscriptions (see Subscriptions & Billing) or Apple / Google will keep billing you.

Delete by email

If you no longer have the app, email parasharshubhankar22@gmail.com from the email address on your account with the subject “VibeWell account deletion request”. We verify the request comes from the account owner before deleting.

What gets deleted

• Your profile and account credentials;
• Your entire journal — symptom entries, notes, voice-log transcripts, triggers, and habits;
• Reports generated in the app that you have not exported;
• Your reminders, notification preferences, and the RevenueCat entitlement link for your anonymous ID (deleted / anonymised on request, subject to store record rules).

What may be retained

• Backups — copies in routine backups are overwritten within 90 days.
• Legal records — limited records we must keep to comply with the law, prevent fraud, or resolve disputes, retained only as long as required.
• Store purchase history — kept by Apple / Google under their retention and tax rules; manage it in your store account.
• Deletion support emails — kept as proof of the request for up to 12 months, then deleted.

Timing: deletion begins as soon as you confirm in the app or we verify your email request, and completes within 30 days. Once deletion completes it cannot be undone. Deleting the app from your device alone does not delete your account — use one of the two methods above.

Questions

Contact Wrenford Labs at parasharshubhankar22@gmail.com.