Privacy Policy

Provider: Wrenford Labs (“we”, “us”). This policy explains how VibeWell handles information when you use the app. Support: parasharshubhankar22@gmail.com.

The short version: Your journal is personal health-adjacent information and we treat it that way. We don’t sell your data, we don’t show ads, we never use your symptom or journal data for advertising, and we never see your payment card — Apple / Google and RevenueCat handle billing.

1. Information you provide

• Account information — name or display name, email address, and account identifier when you create an account or sign in.
• Journal & symptom entries — the symptoms you log (for example migraines, headaches, sinus, cervical / neck / back / knee pain, fatigue, stress, panic episodes), severity, notes, voice-log transcripts you choose to save, suspected triggers, habits, and remedies you record.
• Reports you generate — doctor-ready summaries created from your entries, when you choose to create or export them.
• Support messages — anything you send us when you contact support.

2. Information collected automatically

• Device & technical data — device type, operating-system and app version, language and region settings, and crash diagnostics.
• Usage data — features you use and logging frequency, used to run and improve the app.
• Purchase data — subscription status, product ID, expiry, and store receipt via RevenueCat, to unlock Pro. We never receive your full payment-card number.
• Notification tokens — if you enable reminders, a push token so reminders can reach your device.

VibeWell does not require access to your precise location, contacts, or photos for its core journal. If you use voice logging, microphone access is used only to capture the entry you dictate. If a feature asks for an additional permission, your device will ask first, and you can decline and keep using the rest of the app.

3. Health information — how we treat it

Symptom and journal data can reveal sensitive information about your health and wellbeing. We treat it as sensitive: it is used only to provide the journal, pattern, reminder, and report features you use; it is never sold; and it is never used for advertising or shared with advertisers or data brokers. VibeWell is a wellness journal, not a medical device, and your entries are your own record — we do not review them to provide medical advice.

4. How we use information

• To provide the journal, trigger and pattern views, reminders, habit suggestions, and report generation;
• To sync your journal to your account where sync is enabled, and to preserve it across your devices;
• To manage subscriptions, trials, and entitlements;
• To keep accounts secure, fix bugs, and improve the app;
• To respond to support requests and comply with legal obligations.

5. When information is shared

• Only when you choose — a report or entry leaves the app only when you export or share it yourself.
• RevenueCat, Inc. — receives receipt data and an anonymous user ID to manage your Pro entitlement. RevenueCat does not receive your journal entries.
• Apple & Google — as app stores and payment processors, under their own privacy policies.
• Service providers — trusted vendors that help operate the app (for example hosting and crash reporting), under contracts limiting their use of data to providing those services.
• Legal and safety — if required by law, court order, or to protect the safety of users or the public.

We never sell personal information.

6. Retention & security

We keep account information and your journal while your account is active. When you delete your account, your journal, entries, and profile are deleted or anonymised as described in Delete your account, except limited records we must retain to comply with the law or resolve disputes. Backups are overwritten within 90 days. We use industry-standard safeguards, including encryption in transit and access controls; no system is perfectly secure.

7. Your choices and rights

Access, correct, or update your profile in the app’s settings at any time; turn reminders off in the app or device settings; and delete your account and associated data as described in Delete your account. Depending on where you live, you may have additional rights (access, portability, restriction, objection) under laws like the GDPR or CCPA — contact us and we will honour applicable rights, responding within 30 days.

8. Children

VibeWell is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.

9. Changes & contact

We may update this policy; the current version and effective date will always be posted here. Questions or requests: parasharshubhankar22@gmail.com — Wrenford Labs, developer of VibeWell.