Subscriptions & Billing

VibeWell

Last updated

How VibeWell Pro works · Billing by Apple / Google · Entitlements by RevenueCat

VibeWell offers an optional auto-renewing subscription — VibeWell Pro — that unlocks the full journal experience as described in the app at the time of purchase. The free version remains usable without paying.

How billing works

  1. You subscribe in the app; payment is charged to your Apple ID or Google Play account at confirmation.
  2. RevenueCat verifies your store receipt and grants the Pro entitlement. RevenueCat receives the receipt and an anonymous app user ID — never your card details, and never your journal entries. VibeWell never sees or stores your full payment method.
  3. Pro stays active while the subscription is current. If billing fails, the store may retry during its grace period; access follows the store’s status.

Price, trial & renewal

  • Price & period (monthly / yearly options as offered in your region) are shown on the paywall before you confirm, in your local currency plus tax where applicable — that price controls.
  • Free trial: where a trial is offered, it is shown before you confirm. Unless you cancel before the trial ends, it converts to a paid subscription. One trial per Apple ID / Google account, as enforced by the store.
  • Auto-renew: subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period (Apple) or before the renewal date (Google).
  • Price changes: stores notify you as required and, where required, ask for consent. If you don’t agree, cancel before renewal.

Cancel, manage & restore

Cancelling stops the next renewal — you keep Pro until the end of the period already paid for. Deleting the app or your VibeWell account does not cancel a subscription.

  • iPhone / iPad: Settings → [your name] → Subscriptions → VibeWell → Cancel.
  • Android: Play Store → Profile → Payments & subscriptions → Subscriptions → VibeWell → Cancel.
  • Restore: in VibeWell, Settings → Restore Purchases, signed into the same store account you bought with.

App Store subscriptions · Google Play subscriptions

Refunds

We can’t issue store refunds directly, and RevenueCat cannot refund — it only manages entitlements. Refund eligibility is decided by Apple (reportaproblem.apple.com) or Google (Play Order History → Report a problem) under their policies. If you contact support about billing, don’t send card numbers — send only your store, product, and purchase date.